I was rehearsing my script, “Financial Road Map New or Referred Clients” with my wife as a pretend client. As we discussed the Goals Conversation™, and I asked her, “Let’s say you’re there, what are two or three words that describe what you’re thinking and feeling now that you’re there?” She responded that is sounded like I’m “selling her a timeshare.” As if I were a salesman. Do I just need more practice?

Article ID: 530
Last updated: 20 Nov, 2019
I don't really have any comments about this, Dave. It's just an anomaly. Keep in mind that it's not a "closing" question. The purpose of the question is to document, for them, the emotional payoff of achieving their goal on their Financial Road Map®.
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b What should you do if a client's goals are unattainable or unrealistic? I have some clients who are looking for unrealistic levels of income from their retirement portfolios. How would you handle an Implementation Meeting Conversation™ if your analysis shows the goals, as the clients stated them, are not realistic?
b Some of my best clients are those who have retired and are using their pension lump sums to fund their retirement income. The markets since 2007 have eroded over half of their pension asset and now their monthly incomes are in real jeopardy of running out. Six years after retiring they may have to go back to work. How can I re-set the stage with them when their goal was to have enough money not to worry and now clearly they do not?? And how do I ask them what their goals are considering that their most fundamental goals are no longer working out.
b I had a Values Based Financial Planning™ Meeting with a client who said he did not have any goals that required money or planning. How would I take this conversation further?
b On the Financial Road Map® Interview Self-Evaluation Form, what does ‘we are/are not clear about the priority of each goal’ refer to? When are we supposed to discuss ranking the goals in order of priority?
b What if the two do not agree on a goal? Or, When one participant does not respond affirmatively to (or at all) to the goal of the other, how should the advisor ask if they approve / agree?
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