Many clients appear to be busy this summer and have been putting off, or canceling, Progress Meetings. Is this a reflection of perceived value they are receiving at the meeting, or do they feel all is under control and that I am taking care of it? Do you have some ideas on how to keep the relationships close while we are apart?

Article ID: 65
Last updated: 20 Nov, 2019

If your clients truly understood what you’re doing for them, and have quarterly assignments to what needs to be done next on the deliverables checklist, they would see the value in meeting with you for the Progress Meetings. And, obviously, they don’t really consider you to be their advisor because they’re blowing off your advice to meet regularly.

I have a Values Based Financial Planning™ Trusted Advisor, too, and our meetings are scheduled a year in advance. Other than an emergency, I can’t imagine canceling a meeting. And it’s not just because I have to follow the process I invented. It’s because that’s what it takes for my wife and I to keep our financial stuff together. We still have work to do as does every other person on earth.

It’s a lot like being physically fit. You don’t one day arrive at a level of physical fitness that puts you in a position to never have to exercise again. You may get to a level where you are as fit as you ever want to be, but you have to keep working out to maintain that level of fitness. Financial fitness is the same way. And you are their advisor, trainer, and coach all rolled into one.


Others in this category
b How often do you update the Financial Road Map® and what exactly is updated?
b We do not do tax preparation in our office so when preparing end-of-year tax planning are we meeting with the client and their Certified Public Accountant or just the Certified Public Accountant? This seems to be a fourth meeting. As we begin time-blocking the Three Meeting Process we are realizing that having these meetings with all 124 Ideal Clients (or their Certified Public Accountants) in September, October, and November will require a substantial amount of time. How do we keep on track with the Three Meeting Process with this fourth meeting?
b I started using the Values Conversation™ last year but have trouble getting my current clients to sit down with me. I would like some help with this and some suggestions to get referrals from my current clients.
b I had a very compelling couple of meetings this week and it was great. As before, I still am anxious about what my next step with them is. Things like their Homeowners Insurance scare me a bit since I have no background in that. My understanding was that there were some sophisticated Deliverable Process that we would be privy to be able to work through the various venues. Now that I have the clients committed I feel deeply that I too need to deliver on our promise. Please allay our fears about the next step.
b I have an Ideal Client who has given me referrals but has not contacted the referrals for permission to send the books, newsletters, and follow-up call. What’s the conversation to have with the Ideal Client so that they will follow through and contact the referrals so that I can finish the process?
» More articles