I’m a little confused about the level of commitment we are expecting from a new client once they hire us. In the script and videos it seems that during the Commitment to Implement we expect that at the implementation meeting the client will follow all of the action plan items and sign all of the documents we have prepared for signature, no questions asked. However, on the most recent Webinar, it sounded to me that regardless of what we may have said at Commitment to Implement, at the actual implementation meeting, it is more of a “traditional” approach where we are presenting our “recommendations” and it’s up to the client to decide which items, if any, they implement. To sum up, it seems that at the implementation meeting the approach is much less “take it or leave it” than presented during the Commitment to Implement. Please help me understand.

Article ID: 587
Last updated: 20 Nov, 2019

The expectation is being set they intend to implement your advice. It’s okay if they have questions, but at Commitment to Implement is where you flesh out whether they just want options or really want advice. The evidence that someone really wants advice is that they commit to implementing the advice and then actually do.

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