When making the calls to schedule Financial Road Map® interviews with current clients, I've received the same reply numerous times. The client will often say something to the effect that he/she needs to check scheduling with their spouse and will get back to me with a time that works for the two of them. I reply that it is fine and confirm when I can check back in. I then send an email to the client I spoke with to serve as a reminder. Is there anything else I should be doing? I imagine that pressing to set an appointment on the phone, with language like, “Let's set a time that works for you, you'll check with your spouse and we can reschedule if necessary” is too “salesy”?

Article ID: 581
Last updated: 20 Nov, 2019
Nope, not too "salesy" at all. That's a great way to handle setting the appointment... I would not refer to implementing an effective way to schedule an appointment that will benefit them as "pressing."
Also listed in
folder Miscellaneous
folder Financial Road Map® Misc.
folder Before Financial Road Map™ -> Follow-Up Phone Call (Prospective Clients)
folder Before Financial Road Map™ -> Scheduling Financial Road Map™ Interview (Existing Clients)
folder Before Financial Road Map™ -> Initial Contact with Prospective Clients
folder Before Financial Road Map™ -> Phone Consultation™
folder Before Financial Road Map™ -> Before Financial Road Map™ Misc.


Others in this category
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b A few weeks ago I had a couple cancel their Financial Road Map® appointment and I have been unable to get them to return my calls to reschedule. From my perspective I thought the Phone Consultation went very well. They seemed engaged and eager to complete their Financial Road Map®. Do you have any suggestions for what I should say when I call them to encourage them to reschedule the appointment?
b How should I handle a Financial Road Map Interview™ with potential clients who are living together but not married and who don’t co-mingle their finances?
b I am not sure if I should explain what the Financial Road Map® is about or if this is too much detail. Sometimes when we email the client a list of the documents needed for the meeting they seem surprised. What should I tell them when asked what is this all about?
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