I could really use your help with how I can go get clients without firing my Ideal Clients who don't give me 100 referrals or cold calling a list of people from my organizations that I do not know. I have 10 Ideal Clients, all of which all are previous clients. Frankly they are just now seeing the benefits of the difference between the Old World and New World as we added a lot of value and met regularly in the Old World. I have received referrals from almost all of these clients in the Old World. I am getting new referrals from these Ideal Clients, but not 100-200 per client. I am only getting one to two per referrals per meeting, per client. I understand the ‘In or Out’ theory, however, I don't have the financial freedom yet, to fire all 10 of my Ideal Clients if they don't give me 100-200 names.

Article ID: 444
Last updated: 20 Nov, 2019
You should not have to threaten to fire them for them to be excited about introducing you to everyone they know who could benefit from knowing about Values-Based Financial Planning™ and you. There is a HUGE amount of room between the two extremes them being reluctant to refer you to everyone they know or ending the relationship. Operate in the "space" between those 2 extremes.

Follow the script / process, go deep, and ask the question, "with whom would you like to share the gift of inner peace, greater marital harmony, and more confidence about the future?" (Fill in the blank with what your client told you is their emotional payoff of working with you.) If they can't think of anyone or only offer a couple of referrals, ask, "Let's go about this from a slightly different point of view. Let's consider everyone you know and discuss why they should NOT have Values-Based Financial Planning™ put in their world. I see you brought your phone. Open your contacts to 'A' and tell me the name of the first person in your contacts."

Once they have the name, ask, "Is there any reason why ____ should not receive the gift of knowing that Values-Based Financial Planning™ exists so they have potential to experience inner peace, greater marital harmony, and more confidence about the future?" Client: "Uh.... I can't think of a reason why they wouldn't want that." You: "Terrific. We'll give them the gifts. Who is the next name in the ‘As’ of your contacts?" Lather. Rinse. Repeat.

The tendency might be for your clients to do too much filtering to figure out who would be a good client rather than who would just benefit from knowing about Values-Based Financial Planning™ and meeting you... no strings attached. When this happens, you have to redirect them to what the gift actually is and the potential value of that gift. Keep in mind that the gift is 4 things: 1 Values-Based Financial Planning book, 8 Values-Based Quality of Life Newsletters, 1 20-minute phone consultation, and 1 Financial Road Map® experience. No strings. Who would NOT benefit from receiving this gift? (You are not promising to become their advisor or write their plan or help them get their Financial house in order, etc. You are just offering this 4-part gift.)

Your expectations also play a role in the outcome. Do you expect to get referred and introduced to everyone they know who might get value Values-Based Financial Planning™? This should be your expectation.
Also listed in
folder Referral Process/ Misc.
private Referral Conversation™ -> Compelling Referral Conversation™ Help
private Referral Conversation™ -> Ideal Clients Reluctant Giving Referrals
private Referral Conversation™ -> Referral Conversation™ Misc.


Others in this category
b How should I handle an existing Ideal Client who refuses to give me referrals during an Implementation Meeting? I am anticipating they will not give me referrals because they have not done so in the past.
b I am in the Ideal Life Evaluation Program. I don't have all that many clients and am through most of them with the Financial Road Map®. What is the best way to build a list of people to call? I am not into the program enough yet that I have the Referral Conversation™ available to me.
b I had a Referral Conversation yesterday with a client couple. The benefits to clients were taking the worry out of their life and taking the pressure off of them. I was a little lost on how to dig deeper on this. I did use the phrase ‘How does this impact you day to day?’ I did not, however, receive an emotional response. How would you go about digging deeper with this type of response? This is an area I believe might be holding me back from clients introducing me to people they know although I set the expectation that in the next meeting I will expect them to have names of people to introduce me to.
b Had a Referral Conversation™ and the client provided great feedback on the process, the positive impact of having their Financial Road Map® etc. I addressed the question … “They already have an advisor”, I clarified this is not a solicitation, it is a gift and I explained the introduction process in detail. As I start to finish I asked if they have any questions about the process, they responded “No, it is clear." Again when I asked the question who’s first, they responded, “We don’t have a list of people to give you at the moment. We will keep it in mind; we don’t have a large circle of acquaintances.” What would you say?
b I have an Ideal Client who has given me referrals but has not contacted the referrals for permission to send the books, newsletters, and follow-up call. What’s the conversation to have with the Ideal Client so that they will follow through and contact the referrals so that I can finish the process?
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