We do not do tax preparation in our office so when preparing end-of-year tax planning are we meeting with the client and their Certified Public Accountant or just the Certified Public Accountant? This seems to be a fourth meeting. As we begin time-blocking the Three Meeting Process we are realizing that having these meetings with all 124 Ideal Clients (or their Certified Public Accountants) in September, October, and November will require a substantial amount of time. How do we keep on track with the Three Meeting Process with this fourth meeting?

Article ID: 434
Last updated: 20 Nov, 2019
Your job is to make sure it gets done, not to do it for them or to necessarily meet with their accountant. This is also something that your Director of Client Services would coordinate to be sure it happens. (At this point you may not yet have a Director of Client Services.)

It's definitely not a 4th meeting. That being said, for some of your clients in certain situations you may get involved with them and their accountants, lawyers, and / or other outside experts to help them deal with or resolve issues related to them getting their entire financial house in perfect order and keep it that way forever. For example your client might be a business owner who working through the sale of their business or a wealthier person navigating more complex estate planning issues.

As you transition into the Committed Advisor Program you will go deeper into the Trusted Advisor Toolkit™ and participate in the Values-Based Financial Planning™ Office at every Academy where you will learn the entire process for building and leading your Deliverables Team. You are flirting with this now because you are making excellent progress in the Ideal Life Evaluation Program. Well done!
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b I recently asked an Ideal Client to commit to the 3 meeting process by putting our next 3 meetings on the calendar. She replied, "Honestly that's hilarious! I don't even know what next week looks like". She left our meeting with only the next meeting on the calendar but I would like to get the other 2 meetings on the calendar. My reaction is to explain that to deliver comprehensive advice; that it helps to be totally organized with all my deliverables team well in advance. Is there any way to approach the comment or think about her response?
b How should I handle an existing Ideal Client who refuses to give me referrals during an Implementation Meeting? I am anticipating they will not give me referrals because they have not done so in the past.
b What do you think of this scripting when the prospective clients are talking in great detail: “I appreciate that you want to tell me the details about this, and should we decide to work together professionally, I will need to know more. For the purpose of this exercise, however, I just need to summarize the facts. I have 8 minutes budgeted for this. Would you be willing to give me a few minutes to go through your documents?"
b When clients don't bring in any financial documents how do you handle the ..."so this is what I've come up with" part of the Financial Road Map Interview™?
b I have several existing clients and prospects that have zero debt and range typically from $3-$10 million in liquid net worth. Many of them have believed in “Term and invest the rest” mentality and therefore don't like to discuss insurance needs and their term policies have expired. By this, I'm referring to clients who are past the accumulation phase and confident in their mind that they have been adequately insured and no longer need much insurance (I realize this may not be true), and have the notion typically to only buy term and put the rest of their money into savings. When we get to the Commitment to Hire Conversation™. Many of my existing clients have zero debt, more cash then they need to have sitting around (I realize this needs to be addressed), and don't feel they need much help with insurance. Therefore the step-by-step plan addressing these four areas only has one area where they typically want, or feel, they need help in creating a plan. I'm curious if it would it make sense to change the "What you get” discussion to something that could provide a little more value than the 4 bullets currently in the script? Can you please tell me perhaps a different word track then the Financial Road Map® script since two of the four areas are not of much interest to these types of clients?
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