I am in self referral land, and I've had a few occasions when I've been treated like a salesperson (I've already got an investment guy, you're a money guy, etc.). What is your compelling response to that?

Article ID: 378
Last updated: 20 Nov, 2019
It is the same you would have with a referral who says, "I already have an advisor," (see script for follow-up call in Mastery Series 2) because you have made the same offer. The offer being to give them a copy of a book that contains some concepts and ideas that will help them ____________, _______________, and __________________ (fill in the blanks with what they just told you matters to them) and have a conversation with them on the phone about how the concepts in the book will help them ____________, _______________, and __________________ .

Ask your questions, make a deep emotional connection, make the offer, answer their questions, give them the book, and schedule their phone consultation. Or not. Next.

I can't help but wonder, however, if you are really getting meaningful, important, significant, and compelling information during your self-referral conversation and then using that information effectively when you make your offer. Remember to go deep to make an emotional connection and then make the offer. It's hard to imagine many people refusing your gifts.

The other question, of course, is, "do you sound like an investment salesperson?" If so, mellow out and follow the process with a Trusted Advisor Way of Being and a true desire to just help the person, whether they would ever become a client or not.
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folder Referral Conversation™
folder Miscellaneous
private Referral Conversation™ -> Referral Conversation™ Misc.
private Referral Process/ Follow-Up Phone Call -> Referral Process/Follow-Up Phone Call Misc.


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b Do you suggest I send out the Values Based Financial Planning™ book to potential contacts with the most important chapters earmarked and have them read these before our Old World New World™ one-on-one conversation?
b I recently had a conversation with a (self-referred) successful business owner who had talked with me a couple years earlier (before I was in the program) about investing, insurance, and financial planning in general. He expressed an interest in having me take a look at his finances. According to the process, I sent him a book and conducted a Phone Consultation, which went well, and he seemed very interested in having me complete their Financial Road Map®. I scheduled a tentative appointment for when he thought his wife might be available, and asked him to let me know if the time wasn't going to work for her. I also sent him the list of documents to bring when they come. A few days later, I got the following email: "I am not sure this is going to work out. My wife cannot meet at the time we proposed. She is leaving for DC that day. I am leaving the next day. It is going to be hard to get her down to your neck of the woods [45 minutes away] and I am not wanting to go down there either. I understand that you want us both to be there for the financial planning but she is not involved in the finances in our family and that is partially by design. I understand the values based investing part of what you do but I would like to know more about your strategy in investing and what your track record is. I have been working with a company to do some financial planning mostly insurance and things of that sort. (They always come to my office to meet otherwise I don’t think we would be doing any business) Let’s keep in touch and see where it goes." He apparently views me as a wealth manager, but is currently unaware of what we really do (fully-comprehensive financial services). How would you respond?
b I am planning a Client Event for the end of August. My plan is to invite several of my best clients, several of my best prospects and several of my referral partners and centers of influence and ask them to bring guests and I believe about 30 people will come. I have contacts with several non-profits. Would you advise holding the event in support of one of them and ask for donations or not? Or would that sully the social nature of the event?
b How long should we keep sending the Values Based Quality of Life™ Newsletter to referrals that either: don't respond to our calls, don't want to do the phone appointment., don't come in for a Financial Road Map® , or don't become clients?
b Should I be sending Values Based Financial Planning™ Newsletters to my Ideal Clients as well as referred prospects? How often? Monthly? Quarterly?
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