How do I get people to come to my office for the first meeting when they frankly sometimes don’t even know if they want to meet me AND to bring their documents? I know referrals are best and I am working towards referrals only, but this other prospecting method does happen sometimes and may be happening for others as they get started building their practices.

Article ID: 37
Last updated: 20 Nov, 2019

First of all, you hit the nail on the head about referrals. Traditional forms of prospecting are very difficult to get people to come to your office or to meet with you at all for that matter. Which is why most people who enter this business fail and why most who stay in the business are not especially successful. I’m guessing that you are still in the early stages of implementation with Values Based Financial Planning™ and the Financial Road Map Interview™ and have not yet put our referral process to work for you. That’s okay, all things in due time. However, when you are consistently implementing a proven referral system and your calendar is nice and full, you don’t worry too much about other prospecting or marketing systems or how to convince people you might bump into socially to come to your office.

Your first step is to work with your Accountability Coach to establish a target list of people you can do Financial Road Map Interviews™ (FRMI) with. From there you will have some success and we will teach you to build on that success and build your business by referral only. You can actually build a practice from day one by referral only. I realize that this is not the conventional thinking of the financial service industry, but we help advisors do this on a regular basis.

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b A number of my clients do not involve their spouse in the financial decision making to the point where the husband (typically) wants to be the only one present. While I recognize that this process is more about values than it is about finances, the husband refuses to let the wife attend because she isn't involved in that type of decision making. Should I insist that both spouses be there knowing that the husband won't 'open up' if the wife is there?
b I ask a prospect to bring in their documents and they state that they have a really detailed spreadsheet with everything on it. What is a quick and easy response to help the individual understand why I need their documents and NOT a summary of numbers?
b When making the calls to schedule Financial Road Map® interviews with current clients, I've received the same reply numerous times. The client will often say something to the effect that he/she needs to check scheduling with their spouse and will get back to me with a time that works for the two of them. I reply that it is fine and confirm when I can check back in. I then send an email to the client I spoke with to serve as a reminder. Is there anything else I should be doing? I imagine that pressing to set an appointment on the phone, with language like, “Let's set a time that works for you, you'll check with your spouse and we can reschedule if necessary” is too “salesy”?
b I have a client who I have never met with, and I spoke to him for the first time to schedule a Financial Road Map Interview™. He told me that he and his wife were too busy to meet because of their hectic work schedule, but he wanted me to mail him literature on the Financial Road Map®. What do I do in this situation?
b I gave a Values Based Financial Planning™ book to a prospective Ideal Client during a business meeting. I set up an appointment with him, however part of the purpose of the meeting is also to explore how he can help me build my business. When we have the actual meeting, should I do the Financial Road Map® with him or have the referral conversation.
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