Sometimes prospects determine to work with me at a date later than the Financial Road Map Interview™. Many times, I’m just talking with one spouse in the follow up. What’s the best way to do an effective Commitment to Implement™ in these cases?

Article ID: 300
Last updated: 20 Nov, 2019

I would have both spouses come back to the office to complete the paperwork that facilitates hiring you and have the Commitment to Implement Conversation™. At the very least, both spouses should be on the phone at the same time for Commitment to Implement™. You have correctly assessed that you cannot do Commitment to Implement™ with one spouse.

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b I’m a little confused about the level of commitment we are expecting from a new client once they hire us. In the script and videos it seems that during the Commitment to Implement we expect that at the implementation meeting the client will follow all of the action plan items and sign all of the documents we have prepared for signature, no questions asked. However, on the most recent Webinar, it sounded to me that regardless of what we may have said at Commitment to Implement, at the actual implementation meeting, it is more of a “traditional” approach where we are presenting our “recommendations” and it’s up to the client to decide which items, if any, they implement. To sum up, it seems that at the implementation meeting the approach is much less “take it or leave it” than presented during the Commitment to Implement. Please help me understand.
b We charge an Initial Planning Fee of $4,000. We also plan on charging a flat fee for the Three Meeting Process™, 5 Critical Reports™ and for helping them keep their financial house in order. When do we start charging the flat fee which we plan on billing quarterly? We are taking three weeks to get the initial plan done.
b What do you think of this scripting when the prospective clients are talking in great detail: “I appreciate that you want to tell me the details about this, and should we decide to work together professionally, I will need to know more. For the purpose of this exercise, however, I just need to summarize the facts. I have 8 minutes budgeted for this. Would you be willing to give me a few minutes to go through your documents?"
b I had a presentation meeting with a client and his wife about a month ago. The Statement of Advice was spot on according to the clients but, that's where it ended. We did not get to the implementation of the plan because they still want to go through the Statement of Advice on their own. A few weeks and a few emails down the line and still I need to get them into the office to proceed. What will the best way be of approaching them now?
b I am struggling not discussing an ongoing fee in Financial Road Map® Meeting. During this conversation the clients ask me how much? The Financial Road Map® Meeting has been around 45 minutes so far and going well. I say $5,000 for the initial plan. They say what do you get? I then run through my 2 page letter of engagement which outlines upfront and ongoing service offering and takes another 45 minutes. After 1.5 hours I feel like the clients are tired and the "would you like to proceed” has lost its presence because of the meeting time. How do I avoid this? I would love to skip the letter of engagement all together, should I just briefly talk about deliverables team (which I have) best-in-class Subject Matters Experts. I am also struggling to understand in the Implementation Meeting how to address the ongoing fee is $1k-$3k per month and not go over the plan in any detail.
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