In the Financial Road Map Interview™, the Pre-Commitment script is just slightly different from the Referral Phone Appointment script. Is their any preference to use one script or the other in either of these instances?

Article ID: 28
Last updated: 20 Nov, 2019

Yes. The phone appointment script is a little bit softer because you are not yet in a position to offer a “relationship with an advisor like me,” as in the Pre-Commitment phase of the Financial Road Map Interview™. When you are in the process of conducting the phone appointment you are helping the person to whom you have been referred get value from Values Based Financial Planning, particularly certain concepts in the book. When you are Face to face conducting the Financial Road Map Interview™ it is more about establishing a relationship and possibly hiring you to be their Trusted Advisor.

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b I found it beneficial to receive a PDF copy of my Success Road Map®, to easily reference versus scanning my actual one. Do we have something similar to provide to customers. For example, once I do a Financial Road Map®, I would like to maintain one in my clients file and reference that in every meeting. I would also like the client to have one - do you have a tool or suggestions to simplify that?
b I want to keep accurate numbers and had a question about just what qualifies as Ideal Client Acquisition Time. I'm involved in Self Referrals. If I am talking to someone and during the conversation, I realize that they don't have the resources to become an Ideal Client, would it qualify for Ideal Client Acquisition time if I would then offer to send the book, potential Financial Road Map®, etc. I'm struggling with not counting that as Ideal Client Acquisition time vs. counting it because "everyone deserves a Financial Road Map®". Your thoughts, please.
b I know you don't want us to "pick a scab" but on several occasions the prospect stays non committal on planning. At some point in the conversation shouldn't I point out what has gone well and what areas need addressed?
b What benefit(s) do you see (for your client or potential client) in creating the Financial Road Map® with you?
b When, during the Financial Road Map® appointment, do we get the client to fill out our fact finder needed for the financial planning software? Should it be done before or after the Financial Road Map® or in a separate meeting? Do they complete it on their own?
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