I have mailed new clients a Values Based Financial Planning™ book and have conducted successful phone consultations. When we meet at my office to complete the Financial Road Map®, I’m not sure how I should segue into that conversation. Should I still be utilizing the initial Financial Road Map® conversation even though a portion of the Financial Road Map® is already completed, or should I be using another bridge to complete the conversation? What might that bridge introduction sound like?

Article ID: 226
Last updated: 20 Nov, 2019

It might sound like this, after the normal opening where you introduce the tape recorder, “The first thing we are going to do is to explore what’s important about money to each of you. Jack, we had this conversation on the phone, so Susan we are going to start with you today. What Is Important About Money To You?”

Start with a fresh Financial Road Map® that does NOT contain Jack’s answers from the phone conversation. After you have completed Susan’s Values Conversation™, then do Jack’s Values Conversation™ again. Even though you already had this conversation with Jack on the phone Susan did not hear it. And it’s very valuable for each spouse to hear the other’s Values Conversation. ™

If you had the Values Conversation™ with both spouses on the phone, simply use the Financial Road Map® you already started over the phone, open with the usual opening, and then say, “Jack and Susan we had a really nice discussion on the phone about what’s important to you. Susan, let’s recap what you said is important to you…” Review Susan’s values, if appropriate take her further up the values staircase, and do pre-commitment. Then do the same for Jack.


Others in this category
b When you send the Values Based Financial Planning™ book, I have always included my card with the note signed by the client... I thought I heard in the last call that you don't include your card. Can you please advise me on the process?
b During the Referral Conversation a client says....we have spoken to all our friends and they are taken care of. How would you respond. In my head the clients answer does match the question. I am offering to introduce people to Values Based Financial Planning™ and have a Financial Road Map® completed.
b Can you please suggest an appropriate scripted reply, when my clients (often happens in the Values Staircase™ Conversation) ask me, "Are you a life coach or counselor?” I’m looking for a response that has a yes but we are also so much more impactful i.e. a wow factor that’s compelling, succinct and all about them.
b I am in a number of organizations; Rotary, Chamber, other service-type clubs. I have conducted a number of Financial Road Map® Phone Consultations and some in-person meetings with the people in these groups. However, there are a number of chamber members I have never met. There are some other service club members with whom I have never had a meaningful, important, significant and compelling conversation. Prior to the last academy I had scheduled time on my calendar to call all the chamber members and self-refer. My coach suggested I need to be calling people whom I have met in person and with whom I have had a meaningful conversation and I agree. He also suggested that I go get involved in things I am passionate about where people have money. Our community is mostly a retirement community and they play dominos, bridge, and golf, and attend social clubs and service clubs. I am not passionate about most of these things and a number of the clubs are age restricted to those of senior age. My coach also suggested that I look into Facebook & LinkedIn, but most of our base is retired, and a number of them don't even have a Facebook page. Some barely do email and some don't even own a computer. I want and am willing to GO GET CLIENTS, but I am really struggling with who, where, when to go to self-refer and get clients.
b What is the new step by step process for handling introductions to CPAs, Estate Attorneys, and other COIs? Do we approach them solely as a resource for our clients? If so, how do we do this? Or, do we approach them as a resource AND do their Financial Road Map® with the possibility of them becoming a client?
» More articles