During the Implementation Meeting, the client signs the documents to transfer investment accounts. When is an appropriate time to ascertain asset allocation with the client, since it is not a discussion in the Financial Road Map Interview™?

Article ID: 168
Last updated: 20 Nov, 2019
You, or preferably, your money management Subject Matter Expert, created the right asset allocation for them to achieve their goals before the Implementation Meeting. When they sign the documents to transfer the money they are agreeing to the asset allocation. If what you are referring to is the risk tolerance conversation or questionnaire, which was done after the Commitment to Implement Conversation™ of the Financial Road Map Interview™.

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b I had a client who completed an implementation meeting but was not very effusive about the benefits of our work together so far. She is an elderly lady who is very passive and doesn't seem to have many friends she hangs out with. She sticks with mostly family who are all broke.
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b I completed a Financial Road Map® with this gentleman and his wife. He loved the experience and was very excited to go ahead and have us create an action plan. We requested additional information needed to complete the plan. I then received this email (see below). How would you respond? Thanks. Morning, Michele and I had the opportunity to sit down with an investment adviser yesterday and discovered that Optimal Performance is not only an investment company but also a financial planning firm. Embarrassing for me, as we have worked with Diane for over five years and she has helped us manage a myriad of financial challenges over that time. To realize that I have not fully taken advantage of her years of experience her expertise was "uncomfortable" to say the least. That said, Michele and I have decided not to continue moving forward with Ideal Life and re-engage Diane since we are already paying for that service. Additional, I am sure you can appreciate that we do not want to put our relationship with Diane in jeopardy especially after she has been a cornerstone for us. I have reviewed our chequing account and as of Friday, our cheque has not been processed and we would ask that it does not happen. We are prepared to pay a small fee for the work to date (including the Value-Based book) and will issue another cheque to cover that amount. I can have that available when I come to pick up our binder. As you witnessed, we were ready to make the move to see the plan and realize this a disappointing news however this is the right thing for us and aligns with the values we hold true.
b I have heard several people say they do not give the actual financial plan to the prospect. What do they give the client? And, after paying $1500.00 to $5,000.00 for a financial plan how do they communicate to the client that they are not going to be given a copy of the plan?
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