I’m just starting the process of conducting Financial Road Map Interviews™ and have found it takes me 45 minutes to get through the Values Conversation™. What are some tips to help shorten that to a more reasonable amount of time?

Article ID: 162
Last updated: 20 Nov, 2019

1. Listen to your recordings
2. You may be repeating their answers too many times before you ask next question.
3. You may be summarizing all of the previous answers before you ask What’s Important About…To You? Only ask What’s Important About…To You for the last answer without summary of previous answers.

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folder Values Conversation™ -> Values Conversation™ Misc.


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b On your CD Financial Road Map™ interview with Barbara and Justin, you said more than once, “You’ve said a couple things here”, are you putting each point on a separate line or combining for one line?
b I know that I shouldn't prompt for an answer when I ask, "What's Important About Money......To You?" However, do you have any suggestions on "alleviating" the client's "anxiety"? Also do you think this is because of their experience (or lack of experience as it pertains to planning) or is it my Way of Being™?
b How do I identify true values in people's answers? Sometimes my clients will say so many different words; I find it difficult to identify which are the keywords.
b Sometimes it is hard to get a client or prospect to move into a level 3 response. Does this more often speak to an Advisor’s skill level or the fact that some clients have a hard time getting to Level 3 responses themselves?
b Why shouldn't I use words like "great" or "good answer" after my clients value responses?
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