More and more, incoming cell phone calls are interrupting the Financial Road Map®. Is that something to address before we begin?

And they answer the phone during your meeting?
Wow, is that rude!

Hopefully you say something when they do that so it’s clear that it’s not polite and not acceptable. If you feel the need to say something in advance, it could sound like, “I have asked my assistant to hold all of my calls while we are together and you need to do the same. Please turn off your cell phone.”

In the case, where they might have a real emergency call offer to leave their cell phone with your assistant who will answer it for them in a professional manner, determine if the call is an emergency, and interrupt the meeting in an event of a real emergency.