File was not found on server.

I recently had a client say that she did want to hire me, but as she'd just paid a large legal bill and was in need of financial advice to create income from her assets she was unable to pay my usual up front $3000 fee right away. What do you recommend I do to test or create her commitment to follow through with payment and implementation such that I could confidently proceed to create her plan?

Article ID: 299
Last updated: 20 Nov, 2019

As her financial advisor where would you recommend she draw the money from to pay you? If she really couldn’t afford to pay you, you would not have offered to be hired. Instead, you would have said, “After reviewing your financial situation I don’t believe you can afford a Financial Advisor, or you can’t afford for me to be your Financial Advisor. My advice for you going forward is…” and you would either refer her to a Do-It-Yourself website / process or to a less expensive Financial Advisor.

However, if you have completed her Financial Road Map® and offered to be hired, then you must know the facts about her financial situation. Knowing those facts, you would say something like, “As your Financial Advisor my advice is that you pay your Financial Advisors fee from…” The options are checking account, savings account, money market account, etc. If she is already not following your advice from the very beginning this is not the way to begin a good client / Financial Advisor relationship, certainly not how an Ideal Client would behave.

Attached files
item Unable to pay my upfront fee.mp3 (3.81 mb) Download

Also listed in
folder Commitment to Hire Conversation™ -> Commitment to Hire Conversation™ Misc.
folder Commitment to Hire Conversation™ -> Ideal Clients v. Non-Ideal Clients/Survival Clients


Others in this category
b Is it possible to have clients that are not Ideal Clients yet, but may be Ideal Clients in the future?
b I had two Financial Road Maps® in a row that ended with “I’ll think about it.” How should I handle such a response?
b I really need some simple language to explain the following issues. We are charging a flat fee of $9,870 per annum, plus all the Deliverables, which will add up to a total of a minimum of another $10,000. Do I, for example, just state the total will be say $22,000 per annum, or do I just suggest our fee does not include the things you buy to advance progress towards their goals.
b How well does the Mastery Series™ work for advisors who do not work off fees?
b I recently completed a Financial Road Map® for a referred couple. At the end of the Commitment To Hire Conversation™ they enthusiastically said ‘yes’ to hiring me and we completed the paperwork to get things started. I am not sure if my answer to the couple’s next question was the best response: The client said, "You know I'm the President of Bradford Christian Academy, and as such I need to make financial decisions every day. One of the things we review on every purchase or project and this includes consultants who we bring in from time-to-time. One thing we look at is our Return on Investment. Since the services you provide are not necessarily financial, other than portfolio performance, how would we determine the dollar value of our business together to use to determine the Return on Investment on the relationship?" My response was, "Well Vicki, you and Bob do not have any plan in place now for retirement, college financial planning, and other major purchases, which is what has brought you to this point in our meeting. You are also concerned with your portfolio and how it is invested because neither of you are professional investment people and you're looking for help in that area. You have big dreams and values and right now are not sure how you will achieve them with your current process. So I guess I would ask you, what is the value, monetary value, you would place on a comprehensive plan that would give you the peace of mind to rest knowing you have a plan to give you the highest probability to achieve these items on your road map regardless of what happens in the world?" I felt guilty because I turned the question back to them and they said they would have to think about that answer and hadn't thought about it that way. Do you have a better answer that you would have used? I feel that I did not really answer their question, but I am not sure I could have come up with better answer than that.
» More articles